Making cloud systems you can rely on ANYWHERE
We're a a global cloud & communications solution provider (CSP2) with deep roots in services support. We build reliable, performance driven , and fully customizable cloud systems on Azure or on our bare metal platform focusing on delivering ARM, Intel, NVIDIA Silicon as a Service (SiaaS) that's made for your workloads. [WE BUILD THE CLOUD].
Mibura Timeline
Feb 8, 2008
Our founders left EMC believing professional services and support for IT should go hand-in-hand. With $5,000, they were determined to deliver predictable, reliable, and VERY cost effective support for companies and government agencies of all sizes. This was the start of our support services which today serves as the backbone of our company.
2009 - Microsoft Partnership
Started working with Microsoft engineering on supporting its Hosted Messaging Solution, which would turn into Microsoft 365.
2010 - Dell partnership
Leader in US West, Central in subcontracting services for Dell SMB, Midmarket, and Fed.
2011
SBA 8A Program Enrollment & First independent US Department of Defense contract.
2014 onwards
Continuous year-over-year growth of 100%+ and zero debt.
2016
Mibura expands worldwide operations in Europe, Asia, Japan and the Americas, driving big ideas across the globe.
2019
Mibura starts to work with every telecom and network operator in building edge platforms with a focus on compute and data sovereignty.
2023
Mibura opens in China as Biao Da Yun Duan (Guangdong) technology co., Ltd.
2024
Mibura focuses on research & academics in working to deliver global low latency networks in data center and edge facilities. We brings together the world's broadest GenAI infrastructure portfolio with the world's most comprehensive multi cloud portfolio to help lead the AI revolution.
Our Purpose
We believe the world will need more and more computing power. In fact, we’re currently experiencing a shift towards accelerated computing. Where does one start: In a public cloud? At a data center? In a garage?
The answer is all three – as long as you have the right support.
In today’s marketplace of so many cloud providers, IT vendors, and network operators, customers need a fast and reliable support system from getting things off the ground to keeping things going with five nines uptime (99.99999%) . Mission critical doesn’t have to mean millions of dollars in support and hardline maintenance contracts. They need to be dependable with the right subject matter experts available 24x7 and at a low cost. We work with all OEMs, ODMs, Manufacturers, Software companies and Cloud platforms so you don't have to.
Our services division is preferred by F500 companies
We've always been focused on building the cloud before it was ever called [cloud]
Our Values
Mibura is dedicated to its mission: to guarantee that the transformative power of accelerated global computing benefits individuals and communities worldwide. As we anticipate swift advancements this decade, we foresee that more sophisticated systems will introduce new challenges. Our commitment to our mission is reflected in our efforts to construct cutting-edge systems, analyze networks, deploy them conscientiously, and consistently disseminate our findings. We engage in collaboration with various projects and stakeholders who share our vision for a prosperous future.
Our organization thrives on a foundation of exceptional trust: we operate on the principle of good faith, approach disagreements with kindness, and hold honesty in high regard. We value emotional intelligence and a willingness to entertain diverse thoughts. This culture of trust empowers us to reach organizational decisions that surpass what we could achieve individually. Our global operations are successful thanks to the mutual respect and collaboration across all regions.
At Mibura, collaboration is the cornerstone of our operations, ethos, and value to our clients. Despite our teams being notably compact, there’s a shared understanding that we are collectively contributing to a common goal. Our leadership outlines the strategic direction, drawing extensively on insights from the entire team, and entrusts each segment of the organization to achieve these objectives in their distinctive manner. It’s commonplace for team members to offer their expertise across various domains.
We value simplicity and practicality, always opting for straightforward solutions before delving into complex ones. Our approach is grounded in pragmatism, recognizing the necessity of balance and compromise. We’re advocates of empirical methods—testing and experiencing to discover what truly succeeds—and we integrate this philosophy into our research, engineering, and teamwork. Transparency about our knowledge and uncertainties is key for us. And above all, our passion for learning never ceases!
Support as code
Mibura converges a marketplace of platforms, works to automate as much as possible, and adds the human touch to make it all work together.
Where possible, we will always carry support contracts from our partner platforms, OEMs, 3rd party provider/vendors so that if we need a firmware update or are unable to resolve, we can reach out and open a support ticket.
Technical Support (24/7)
Expected response times:
- Critical Sev 1: 15-min for Azure/1-hour for all other products
- 1-hour Sev A/2-hour Sev B/4-hour Sev C
Escalation Management
- For Critical Business System Down issues, resource assigned after 15- minutes for Azure, or 1-hour for all other products
- For Critical Business System Degraded issues, resource assigned after 1- hour for all products
IT Health
On-demand assessments with as-needed setup and configuration services
Cloud Assistance
Billing support provided by the Azure Support team (included in the free support)
Account Management
Assigned Customer Success Account Manager
Advisory Support
Advisory Phone Support
Our Process
Tell us what you'd like - as much or as little detail as you have (even just a BOM).
We listen to all your design considerations in architecting the best solution for your needs.
Intel, AMD, Arm basic cores or GPU, memory, direct storage for complete control send us your build.
BGP, on or off net, peering, interconnect, wireless and location
Let us know if you need hot or cold storage, and share your size requirements -- we'll take care of the rest.
We provide ongoing support and maintenance for all your project needs.
Services spanning across industries
VARs, Systems Integrators
Value-Added Resellers (VARs) and Systems Integrators require robust on-premise and cloud infrastructure, Telecom services, and IT skills to design, implement, and support tailored solutions for their clients' unique business needs. We provide services for the top 10 VARs nationally.
Information Technology
Large IT companies heavily depend on our service engineers and consultants for subcontracting expertise to develop, deploy, and maintain innovative technology solutions for their clients since 2011.
Manufacturing & Retail
Manufacturers and retailers depend on on-premise and cloud infrastructure, Telecom services, and IT support for managing supply chains, optimizing production processes, and offering seamless customer experiences across various channels, such as online and in-store.
Civil Government
Public sector entities rely on on-premise infrastructure and cloud services to manage sensitive data, streamline operations, and provide accessible digital services to citizens. IT services and Telecom solutions ensure efficient communication and collaboration within and between government agencies.
Media & Entertainment
Media and entertainment companies utilize on-premise, cloud, and colocation infrastructure for content creation, storage, and distribution, while partnering with Telecom providers to reach broader audiences and ensure seamless user experiences. We've worked in animation post production studios delivering rendering farms and providing the tools they need to keep us all entertained!
Global Web Platforms
Web platform companies, such as social media and e-commerce giants, depend on massive, geographically distributed data centers, cloud services, and Telecom partnerships to ensure high availability, scalability, and resilience of their digital services. We deliver hardware around the world working closely with manufacturers, logistics, and network operators including peering exchanges matching the cloud's infamous scalability.
Life Science
Life science organizations require secure on-premise and cloud infrastructure, high-performance computing resources, and IT support to handle vast datasets, analyze research findings, and drive innovation in medicine, genetics, and biotechnology. Researchers & scientists are discovering novel ways to not only cure diseases but also prevent them through fast storage systems and accelerated computing platforms. This is where biology meets technology, a brand new frontier that’s rapidly evolving.
Finance
Financial institutions utilize on-premise infrastructure and private or public cloud services to manage sensitive financial data, offer innovative digital services, and ensure regulatory compliance. IT services and Telecom solutions are integral to their day-to-day operations and customer engagements. Building Cloud APIs and involved monitoring platform under our virtual NOCs watchful eyes have seen trillions of dollars transact and pass through legacy systems securely.
Big Tech
Major technology companies depend on their own vast, cutting-edge data centers and cloud services, along with Telecom partnerships, to deliver advanced digital solutions and services to consumers and businesses worldwide.
Energy
Energy companies rely on industrial control systems, IoT devices, on-premise infrastructure, and cloud services to manage electricity grids, optimize energy production, and ensure secure data exchange with partners and clients. Local water agencies and energy plants use on-premise virtualization systems managed by our monitoring and alert services to ensure the lights stay on and water keeps running safely.
Multinational Corporations
Large, global companies depend on a mix of on-premise, cloud, and colocation infrastructure to ensure seamless communication, collaboration, and data management across various locations, often supplemented by IT services and Telecom solutions to maintain operational efficiency. Excelling with smaller divisions of multinational companies gave us the opportunity to get called up in working for the HQ.
Commercial
Companies in various sectors, ranging from retail to hospitality, rely on on-premise and cloud infrastructure, Telecom services, and IT support to streamline operations, enhance customer experiences, and maintain a competitive edge in their respective markets. Our support services for small and medium businesses’ across North America is the heart of our company.
Telecom
Telecom companies have a significant dependence on their own proprietary network infrastructure, as well as data centers and cloud services to provide reliable connectivity and advanced communications solutions to their customers; working with Mibura in extending capacity in their facility at moments notice.
Defense
National security agencies and defense contractors often utilize a combination of on-premise and cloud infrastructure to ensure the confidentiality, integrity, and availability of sensitive data, while leveraging IT services to maintain a technological edge. We've built and deployed mission critical Compute for cyber defense across satellite communications supporting our troops, determining threat level in air, over land, and on sea.